Wanyuan stainless steel doors have four times a year for ​​sold? \”Monteuro Window\” is stuck in the paint repellent cycle

The \”high-end stainless steel door\” purchased for nearly 10,000 yuan has appeared four consecutively in half a year, covering the joy of Mr. Zhang, a citizen of Guangdong Dongshan, with a shadow. Recently, Nandu·Finance Financial reporters received a complaint from consumers, reporting that the stainless steel doors they bought at the Monte European door window store in Jiangmen were in a dilemma of quality disputes.

The incident happened: four times of the new gate in half a year, consumers\’ rights protection encountered obstacles

In June 2024, Mr. Zhang, a consumer in Guangdong Dongshan, spent about 10,000 yuan to buy a set of stainless steel doors, glass doors and fingerprint locks from the Mont European Door Window Store in Jiangmen. The new house was not yet completed and Mr. Zhang did not move in.

However, in October of the same year, he found that when checking the new house, the entrance door frame and the bottom appeared. After that, the problem recurred: October 21: The first time the strip was discovered, the business used \”decoration materials\” Corrosion\” is used to repaint; November 3 and 17: Recycled curing of the top of the door frame and welding points accompanied by paint removal, and the commercial paint repaint was repaired twice; December 21: Mr. Zhang discovered the strip for the fourth time and asked to return The factory may change the new factory and was rejected.

Mr. Zhang pointed out the spots of the main door.

張Mr. said that after discovering the life of the varnish twice, the paint repairman took over the road and paint repair costs himself. \”At that time, I thought that it would be better to have less than anything, just solve the problem.\”

Mr. Zhang claimed that when the spot appeared again, the merchant changed the reasons many times: from \”cement slurry corrosion\”, \”welding point water inlet\” to \”protective film tear off in advance\”, and even said \”all doors are like this\”. He proposed two reversals: the pendant glass window frames he bought from the same merchant were not curled. He later learned that the ordinary stainless steel doors installed in the same-level towns that had been moved in had not added protective paint and no problems occurred in the living straw.

\”I still don\’t have steel material, but I also add a layer of black protective paint, which is more protective and more corrosion-resistant. Now, my door is peeling and paint is still off.\” Mr. Zhang said During the varnishing process, the varnishing powder also said that the varnishing powder is not the reason for the large door to lose paint or raw sauce.

The paint replenishment was still old, and Mr. Zhang asked to return the door to the factory to replenish the paint or replace the new door, but was rejected.

Business Response: Consumers are inappropriate insured and pass the quality inspection report

Check the appeal , Nandu Financial Club reporter called the phone at the Mont European Door Window Store in Jiangmen.

Ms. Liu, the store’s responsible person, denied that the product had quality problems, \”We posted the comments on the door.\” Ms. Liu said that it is a franchise store in Montéo. Mr. Zhang bought two products in the store. Among them, the glass door of the customer is the Montéolic brand, and the customer door is produced by Fuyuda Factory.

In this regard, Mr. Zhang said that the contract orders provided by the merchant are all Mont European door windows, and the merchant did not clearly inform the incoming doors and the incoming glass doors to be produced by different manufacturers during the purchase.

Accessor pictures. To protect personal privacy, the information such as personal name, phone number and other information in the picture has been hidden.

Accessor pictures. The information involved in the picture includes personal name, phone number, and other information has been hidden.

Ms. Liu said that since Mr. Zhang \”teared off the protective film in advance\” after installation and did not protect the door during the renovation period, cement and slurry on the surface caused spots and paint loss. She claimed that the above problem occurred after six months of use, which caused the consumer to maintain it inappropriately and had nothing to do with the company. She said that she had submitted a product qualification certificate to the Ministry of Industry and Commerce and asked Mr. Zhang to go through legal means to resolve the dispute.

As for the commercial statement, Mr. Zhang retorted, \”The installation door frame must be filled with cement. The door frame is too narrow, so the teacher can throw it in, so the cement is poured. The protective film is then loaded during the installation period of the upper door. After tearing it off, the door locker also tore off part of the protective film to facilitate the installation of the lock. \”Mr. Zhang claimed that there were no protective films that had been tear off. \”There are protective films on both sides of the door frame, one of which was torn off and the other was not torn, but there were both sprinklers. I should have taken videos before I tear them, so I can keep the certificate.\” Mr. Zhang said.

<img src=\"https://www.toutiao.com/a7471215575771988515/data:image/gif;base64,R0lGODlhAQABAIAAAAAAAAAAP///yH5BAEAAAAAAAAAAABAAEAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA

Guangdong MountainThe staff of Shaping Industrial and Commercial Bureau in the City responded to the Nandu Financial Society reporter that after receiving a complaint from Mr. Zhang, they organized a two-party dealer, \”The venue (the door on sale) is well-known, with source of goods, logos and suppliers. \”As for quality issues, professional institutions need to further test, \”But this (job) is not something we do.\”

As of the time of publication, Mr. Zhang said that he would enter the new division in March and join the community. The quality dispute at the door has not been resolved.

Popular science of door and window protection: Analysis of the three major disputes

So, when will the new door protection film be torn off? Will the protective film be torn and the swelling is poured on the door and will cause corrosion? What are the concerns about door maintenance?

Focus 1: When will the protective film be removed?

Industrials pointed out that stainless steel door protection film should be torn off after the decoration is completely finished. Torn off too early may expose the door to the decoration dust and chemical environment. However, if the liquid penetrates into the protective film and is not processed in time, it may also accelerate corrosion and the condition in the film needs to be checked regularly.

Focus point 2: Will the pellets and cement corrode the stainless steel?

Li Wei, a member of the Guangzhou Provincial Specialized Building and Green Building Materials Special Committee and a senior professional in the door and window industry, said that wall materials may lead to the occurrence of stainless steel living conditions, and some wall materials For example, cement, lime, etc. are moist when moist, while stainless steel may damage the surface of the calcification film in a moist environment, especially when there is moisture and is touched for a long time, thereby causing corrosion and recycled steel.

\”Especially if the wall material is not cleaned in time after the stainless steel door is evaporated, the moisture will remain and condense, and the possibility of corrosion will increase. Therefore, the cement falling on the surface of the door and window Lime needs to be cleaned in time, and the acid properties of the solvent must be noted during cleaning,\” said Li Wei.

Some insiders also told Nandu Financial Society that suckling powder itself will not cause corruption. Unless you encounter something that is acidic, you will rot into metal.

Guangdong Provincial Quality Inspection Institute\’s metal materials specializes in metal materials that ordinary cement and pellet powder have a pH value, and are extremely low for stainless steel with marks above 304. However, if the material contains chlorine ion (such as sea sand), or is exposed to acidic scavengers for a long time, it may damage the surface oxide film of the stainless steel. The situation of \”no sprinklers in the cement area\” in this case may be more related to welding process defects.

The R&D staff of Wollen Door Window said that the quality of doors is equally important as installation and construction, and consumers should choose a trustworthy door brands and professional and high-quality installation teams.

The researcher of Wolen Door Window told reporters from Nandu Bay Financial Society that the current mainstream exterior window materials in the domestic market include aluminum alloy windows (blocking bridges/non-blocking bridges), PVC windows (plastic windows), and wooden The market share of the first three types is higher. The service life of various types of door windows, the quality of door windows andThe maintenance level is very related to the quality of various material components that form doors and windows. Judging from the market average level, the strength and function of doors and windows are not invalid. Their useful life can be referred to the table below: /p>

Focus 3: Daily care and care notes

1. During the decoration period: keep the protective film and clean the water and dust in the film regularly;

2. Cleaning taboos: Use chlorine-containing and strong acid-containing cleaners, and it is recommended to use neutral detergent + soft wipe;

3. Welding point maintenance: Check the door frame welding site before and after the rainy season, and use car mats to wipe the anti-scaling;

4. Special care for tinted paint doors: avoid scratching hard objects, check the paint surface every 2 years Integrity.

Personal: Nandu Financial Society reporter Huang Qianbo, practical student Zhan Letong