Luxury smart doors become “old” after 3 years

The luxury smart door deformed before you moved in.

Owner’s complaint: Qianlong Manning’s garden door deformed after 3 years

Property management: The warranty period has expired Owners must pay for repairs themselves

Text and pictures/Guangzhou Daily reporter Yu Qin

3.15 Consumer Rights Day is coming soon. Recently, reporters received news from citizens that, The luxury smart door of Qianlong Manhaining Garden has already deformed before moving in. It often cannot be opened, which is very annoying. The owner has repeatedly approached the property management office to negotiate with no results, saying that after the warranty period, he will have to pay out of pocket. There is more than one household with this situation. Is the quality of the so-called \”Longhua\’s eternally built high-quality luxury homes\” this high? The reporter conducted relevant investigations.

Revelation:

The door has been deformed and cannot be opened in 3 years

Ms. Li, a citizen, broke the news to reporters that she bought Qianlong Manhaining Garden in 2010 The 8 off-plan houses in the South District were officially occupied in 2011. At that time, the developers claimed that they were “ageless buildings” and “high-end quality buildings”. The house was purchased with the reputation of \”Zhaizhai\” and was delivered as a rough house. \”When the house was handed over, each house was equipped with a luxury smart door, which was said to be able to prevent a 7-magnitude earthquake. It was a high-end automatic door lock, which looked very classy,\” Ms. Li told. Reporter, I just renovated it in early 2014 and left it there for a few months. When I was about to move in in the second half of the year, I found that the smart door could not be opened.

“I thought it was a battery problem at first, but it still didn’t work after changing the battery. The repairman said that the door was deformed and the bottom was tight and the top was loose. It may be that the door expanded due to moisture in the weather and the bottom was stuck. I couldn’t open it several times. I was very annoyed when I couldn\’t get into the house when I opened the door. I went to the property management and said it was out of warranty and asked us to pay for the repair ourselves. \” Ms. Li said that she heard from repairmen and property management people that several residents had this problem. The problem is that the door becomes narrow at the top and wide at the bottom or narrow at the bottom and wide at the top. Ordinary doors can be used for more than ten years without any problems, but this door has been deformed before it was lived in. Isn\’t the \”ageless building\” aging too fast?

Developer:

The house inspection contract shall prevail

Yesterday, the reporter contacted Qianlong Industrial Group, the developer of the building, and Mr. Lu, the head of the office, told Reporter: “The owner joined in 2011 and paid When we bought the house, we had the house inspected and signed the contract. We also signed an agreement with the purchasing supplier, agreeing that the warranty would be carried out during the warranty period. It has been four or five years since 2011. It has been so long. In the past, if quality problems arise, we will look for them againIt is unlikely that the manufacturer will repair it for free. \”He said that the fees must be based on the house inspection contract. For specific repairs, please ask the property management company. The owner can contact the property management to contact the manufacturer for repairs.

Property Management Office:

p>

There will be charges after the warranty period

Yesterday, the reporter contacted the property management office of the building, and Ms. Wu, a staff member, said, “The door was outsourced to the manufacturer and the contract was signed, and the warranty has expired for two years since the move-in acceptance in 2011. After the expiry date, it is generally not possible to repair it for free. \”She said that she needs to contact the manufacturer to take a look. If it is a minor problem, it can be repaired for free, but if it is more serious, it will be charged.

The owner of \”Eternal Building\” has defended his rights many times

The reporter found that in recent years, there have been constant incidents of rights protection in the Qianlong Manhaining community. Through Internet searches, the reporter found that in the past few years, the owners of Qianlong Manhaining had at least one incident of rights protection. I have given birth four times, and now I will list them:

The first rights protection (in May 2012) was mainly for sales. The second rights protection (in December 2012) was mainly for illegal construction. The business owner renovated the second floor of 7 buildings without consulting the owners, and was finally forced to restore the property to its original appearance (the third rights protection in 2013). In June), it mainly focused on parking lots. The monthly charges for parking lots were 250 yuan. The monthly charges for underground garages in several new buildings in Longhua New District were generally 150 to 200 yuan. The property management finally compromised to 200 yuan and rectified the parking lots.

The fourth rights protection (August to October 2013) mainly targeted security. Due to poor security management, 12 units in the community were stolen. The owners collectively canceled the binding and refused to pay property fees to defend their rights. In the end, the property management promised to improve security.

In addition, some owners questioned its false propaganda. ——Many owners discover serious water seepage problems in their houses after moving in or during renovations, which have not been solved for many years.