What \”invisible doors\” should be broken to optimize the business environment?

Question: Hu Guoxiong, Member of the Standing Committee of Hengyang Municipal Party Committee and Secretary-General of the Municipal Party Committee of Hengyang, Hunan Province

Good and healthy political and business relations are the lubricant and booster of economic and social development. The current business environment is still What \”invisible doors\” exist? How to break?

Interpretation: Guo Liyan, deputy director and researcher of the Economic Research Institute of China Academy of Macroeconomics

The rule of law is the best business environment. The \”Decision\” of the Third Plenary Session of the 20th Central Committee of the Communist Party of China deployed the formulation and promulgation of the Private Economy Promotion Law, and also required the improvement of the basic system of the market economy, including the improvement of property rights protection, information disclosure, market access, bankruptcy exit, credit supervision and other systems. In recent years, policies and regulations that hinder unified markets and fair competition have been comprehensively cleared up, and significant phased results have been achieved. Some explicit restrictions or explicit barriers no longer exist in market access and business operations. However, some companies still face \”invisible doors\” such as \”difficulty in access and difficulty in establishing operations\” in the process of market access and cross-regional operations, which shows that there are still hidden thresholds and barriers. To clean up all kinds of \”invisible doors\” that hinder the optimization of the business environment, we need to focus on further cleaning up and removing the blockages in the following five aspects.

There are still hidden blocking points in the implementation of investment projects. Fixed asset investment projects in various localities require energy conservation review, municipal facility construction approval, construction project environmental impact assessment approval, soil and water conservation plan approval and other processes. Some companies have reported that the comprehensive approval time for investment projects is too long. There are still situations in some regions where multi-department coordination and linkage are weak, and serial approvals are prerequisites for each other. Investment entities clearly feel the differences in the business environment, especially the efficiency of approval services, in different places. For example, in some places, in order to apply for water, electricity, heating, network installation and connection for engineering construction projects, you have to apply to municipal service units such as water supply, power supply, and gas supply respectively. Not only are there many steps, the cycle is long, and the cost is high, but it also restricts Project construction progress.

We will improve the investment service guarantee mechanism to ensure that “factors follow investment.” For example, some local governments actively promote the simultaneous issuance of land use rights transfer contracts, construction land planning permits, construction project planning permits, and construction permits to ensure that projects can be easily declared, approved, and implemented quickly. , worthy of promotion. Some places have actively promoted the credit commitment system for enterprise investment projects, forming a distinctive comprehensive reform model of \”credit commitment system + standard place + assistance + credit loan\”, which has accelerated the construction of engineering projects. In addition, many places have promised to \”start construction immediately after acquiring land\” to promote investment-related approvals on the fast track; use 5G and other information technologies to build a full life cycle and full chain integrated service ecosystem for projects, or create new models for joint acceptance of innovative projects , and strive to promote the speed and efficiency of industrial projects, which will help investment accelerate the formation of physical quantities. In terms of applying for installation of water, electricity, heating and network installation, some places have implemented \”one-time declaration\” and \”one-window processing\”. Relevant municipal service units provide door-to-door service, full guidance, and free pick-up near the project site.

The demands of enterprises for the convenience of cross-regional tax processing deserve attention. Subject to current policies, OKDue to factors such as administrative divisions, business system restrictions, and local law enforcement, there are still some difficulties in \”trans-provincial services\” for tax services. Some enterprises and people have also reported that when paying taxes and fees, they have the trouble of \”doing the business once\” but \”paying the taxes multiple times\”. This involves the inconsistency between the tax system and the public data and service processes of multiple competent departments.

Strengthening cross-regional tax cooperation mechanisms and supporting measures will help improve the facilitation of the regional business environment and promote the development of new economies and new business formats. For example, it focuses on the difficulties and blockages in tax services, insists on optimizing the \”online service experience\” and expanding the \”offline service scenarios\” simultaneously, launches a \”portable hall\” for convenient tax services, and promptly responds to taxpayers or payers\’ requests for the entire chain. , the diversified needs of different tax services throughout the entire process. For another example, some local governments have accelerated the construction of smart tax service halls to provide taxpayers or payers with more intelligent, integrated, refined and personalized tax services, and strive to create smart tax display windows. For another example, in order to further simplify the process of registration and payment of taxes (fees), we vigorously promote the \”pay taxes and fees at the same time\” function and strive to achieve \”one code collection and background clearing\”, that is, taxpayers or payers only need to use a QR code to All taxes can be paid. In recent years, tax authorities in many relevant provinces (municipalities) have actively explored paths and methods for cross-provincial coordinated tax processing, and have gradually and effectively solved the problem of cross-provincial tax and fee collection. \”The case is worth summarizing and promoting.

Standardize enterprise-related inspections and promote fair and unified supervision. Field investigation found that some companies reported that relevant grassroots departments conducted inspections involving the company more frequently, and there were repeated inspections by multiple departments or improper fines, etc., which affected the normal operations of the company to a certain extent; at the same time, some companies reported that multiple local departments were involved. Or there are still \”invisible doors\” in the joint review and linkage between departments in different places.

On the one hand, establish and improve an enterprise-related joint inspection platform and a multi-department linkage working mechanism. Federation between departmental public data. For example, in order to make full use of informatization means, identify the integration point of big data and law enforcement supervision, and enhance the ability of big data to assist law enforcement supervision, some places have innovatively launched \”electronic inspection certificates\” to create a legalized business with precise informatization law enforcement. Environment; some places have innovatively implemented \”entering enterprises with codes\”, using data means to avoid multiple law enforcement, repeated inspections, and law enforcement disturbing enterprises, and effectively protect the rights and interests of enterprises. Another example is that some places explore the entire chain of enterprise-related law enforcement and economic impact assessment of cases. In order to minimize the adverse impact that judicial measures or administrative law enforcement may have on the normal production and operation of enterprises, assessments are carried out in all links of the trial and execution chain. , services ensure the healthy development of enterprises.

On the other hand, through digital empowerment of governance, we innovate the service-oriented supervision model. For example, some provinces (cities) have promoted the reform of \”inter-provincial universal service\” for government services, further expanded the scope of universal services, upgraded cross-provincial (municipal) services, and solved the problem of \”traveling to multiple places\” and \”turning back and forth\” for enterprises and people to handle services in different places. effectively meet the needs of enterprises and people for remote service. Some places have proposed to create a system that “increases the speed of examination and approval services, increases the intensity of innovative services, and provides convenient services to the people”.The government service brand \”Wu Xianwen Wen\” continues to improve the efficiency of social governance through \”smart governance\” of explicit services + flexible governance. Some places are focusing on deepening comprehensive regulatory reforms and striving to create regulatory services that are \”no disturbance and ubiquitous\” The new model, through the \”modular online, scenario-based series\” service model, ensures that one thing can be done efficiently, and many places have promised to \”get it done nearby\”. Promote a new service model to help enterprises \”quick start-up, minimal changes, extremely smooth exit, and excellent services\”, especially to open up the \”last mile\” of service enterprises. Enterprises and the public are welcome to \”find faults\”, and government departments must do a good job of \”listening to advice\” \”Service.

The \”invisible door\” must also be dismantled in terms of direct policies to benefit enterprises and people. Private enterprises still face difficulties in financing, especially when providing small and micro enterprises Credit enhancement needs to be strengthened to improve efficiency. There are also information asymmetries in key areas such as bidding and government procurement, and there are unknown matters and hidden obstacles in the application process, making companies hesitant.

\”All complaints will be handled immediately\”, and we will innovate the system and mechanism to actively respond to the demands of enterprises and people\’s livelihood concerns. We will promote the reform of \”joint processing of certificates and licenses\” to maximize the benefits to enterprises and the people. Promote enterprise-friendly policies and benefit funds directly and quickly, enjoy them as they should, without review, and improve enterprises\’ sense of achievement and satisfaction with the policies. In order to smoothen the communication mechanism between government and enterprises, \”government-enterprise appointment platforms\” have been created in many places. \”Enterprises must meet each other when they have an appointment, and their demands must be responded to. In terms of government-bank-enterprise docking, some places have built a \”one-stop\” comprehensive credit service platform for small and medium-sized enterprise financing with credit as the core. , do everything possible to increase the credit of small and micro enterprises, while guiding and motivating financial institutions to carry out credit loans, and strive to improve long-term mechanisms that effectively alleviate the difficulty and cost of financing for small, medium and micro enterprises; focus on the problem that rural financial services cannot support the diversified financing needs of new agriculture, and explore Build a \”agriculture, rural areas and rural areas\” credit system, innovate credit evaluation based on rural households, and create a \”credit + agriculture, rural areas and rural areas + finance\” model , optimizing the \”agriculture, rural areas and farmers\” business environment, empowering the development of agricultural industries, improving rural governance, and assisting rural revitalization. In terms of optimizing the business environment in key areas, some places have created transaction sunshine platforms and launched the \”Xinyi + Government Procurement\” model. , that is, suppliers with good credit records can enjoy the dividends brought by good credit records when handling related business in the field of government procurement, including simplified purchase certificates. Documentation materials, access to relevant financing services, etc.

Some foreign trade companies have reported that goods declaration and inspection procedures still need to be handled separately at multiple customs offices, especially for special cases. The inconvenience of customs clearance of goods has increased the operating costs of enterprises. In addition, enterprises that actively develop international business also have complaints about convenient port passage and efficient cross-border transportation.

Continue to promote the integrated reform of cross-border trade, innovate customs-region collaborative cooperation models, accelerate the digital transformation of key ports, and strive to improve the level of customs clearance convenience. For example, some places have innovated the \”land-sea connection\” model. Through the land-sea combined transport transfer operation, customs transfer data can be interactively docked through the customs internal system, realizing \”port forwarding, territorial customs clearance, sea-rail linkage\”.\”Transportation and seamless docking\”, relevant import and export goods can achieve \”one declaration, one inspection and one release\”. Another example is to simplify the export port procedures of international sailing ships. Some places are exploring the implementation of the export port declaration business of international sailing ships. Credit notification and commitment system, export port license processing has been changed from \”series\” to \”parallel\”, and the port passage process has been optimized. And improve efficiency. Another example is that some local governments have created a multimodal transportation \”one-way system\” model and innovatively adopted the AGV (automatic guided vehicle) unmanned customs clearance model to achieve efficient and green cross-border transportation and promote \”road-to-rail\” and \”railway\” transportation of bulk commodities. All these efforts will help foreign trade companies reduce costs and increase efficiency.