Open the invisible door to success

Title: \”Workplace Communication: Open the Hidden Gate of Success\”

On the stage of the workplace, communication is like that The invisible lines are stringing every link to determine the direction of things, which is related to our fate in the workplace.

Some people say that 80%of the problems in the workplace are caused by poor communication. This is not alarmist. Imagine that a team of cooperation, because the members did not accurately convey their ideas, and as a result, they were all politics and worked hard to pay for it. Just like an Internet company where my friend is, their R & D team and the market team have a very nervous relationship. The R & D department feels that the demand proposed by the marketing department always changes, and does not consider the difficulty of technological implementation at all; while the marketing department complains that the R & D team is too dead, and does not understand the rapid changes in market demand. This is a typical communication problem.

Effective workplace communication is first to learn to listen. Ronald B. Adler, a well -known American communication expert, said: \”Listening is the best priority and the most basic requirement.\” Real listening is not to think about how to refute when others speak, but to be attentive, but attentiveness To understand the needs and expectations behind the other party\’s words. During the meeting, if the leader proposed a plan, do not rush to deny or explain his views, first listen carefully to his thinking. This is not only respect for the leader, but also allows us to better grasp the overall situation.

Second, the expression should be clear and accurate. According to the survey, in the work report, due to the unclear expression, the proportion of superiors misunderstanding the results of work or the next plan accounted for as high as 30%. In the workplace, a vague instruction may cause the entire team to be chaotic. For example, the manager said that \”this project is completed as soon as possible\”, how long is this \”as soon as possible\”? Is it three days or a week? Clear and accurate expression can avoid many unnecessary troubles. When we express our expression, we must try to be simple and clear, and distinguish the key points and secondary points.

Furthermore, pay attention to emotional control in workplace communication. In the workplace environment with high pressure and heavy tasks, it is easy to get out of control. Once emotional, what you say may be like a shot arrow, hurting himself and hurting himself. There was a colleague who was complained to the customer, and became a thunderous person in the office in the office, saying that they did not do so well that they did not do well in the early stage. This fire not only made colleagues in the customer service department feel wronged, but also made other colleagues far away from him. His image in the company also plummeted.

Workplace communication is a science and an art. It is not a simple speech, but involves many aspects such as listening, expression, and emotional control. Good workplace communication is like a universal key, which can open one after another in the workplaceThe door of gong. Whether we are cooperating with colleagues, reporting to leaders, or communicating with clients, mastering workplace communication skills will enable us to navigate the complex environment of the workplace with ease and achieve success along the way.

Summary: Workplace communication plays an important role in work, and most workplace problems are related to it. We must learn to listen, express clearly, control emotions, etc. It is like a key that can help us succeed in the workplace. By mastering workplace communication skills, we can easily deal with various interpersonal relationships at work, smoothly promote the work process, and move towards a better career development path.