Response to the call｜The basement door of a resident in a community in Linyou County was pried open, and the public heating pipe leaked seriously?

Recently, Liyou 2009394944 reported to Huashang Daily-Ersanli Information that public heating facilities were installed in the basement of Guanping Community in Linyou County, where he lives, and that he had repeatedly negotiated with the housing construction and heating companies to no avail. On October 25, I found that the door had been pried open and the heating pipe was leaking seriously. I contacted the property management and housing construction many times and they said it was not under their control. Later, he had no choice but to call the police because the entry door was broken open. After a police visit and investigation, it was found that many doors of households had been broken open and were severely damaged.

On October 29, after the Huashang Daily-Ersanli Information reporter reported this situation to Linyou County, Linyou County Housing and The Urban and Rural Development Bureau investigated and learned about the matter. On November 1, the Bureau responded that after investigation, the information posted by netizen \”Liyou 2009394944\” on \”Ersanli Information\” was true. In response to the problems reported by Guanping Heating, since Linyou County has adopted cassette meters for heating this year, water leakage occurred in the pipes during the meter installation process. Since the heating control valve of this unit is in the basement of the household, the construction workers closed the water source valve in time in order to promptly close the water source valve. Due to the emergency situation and the lack of contact information for the head of the household, the basement door was immediately forced to unlock and open, causing damage to the door lock.

The bureau urged the construction units that installed thermal cassette meters to repair the basement doors of the residents who changed them, and at the same time provided financial compensation. At the same time, the bureau requires the construction unit to reinstall new locks for damaged corridor pipe well locks. The valve in the basement of this resident has been repaired to ensure that normal heating is not affected. The heating company staff contacted the resident at 15:11 on November 1 to further confirm the negotiation. The resident was satisfied with the results.

Huashang Daily reporter Wen Weicheng Editor Wen Weicheng