To resolve disputes, \”only enter one door and go to one place at most\”

\”In order to help us resolve the wage dispute, Director Wang of the Jining District Letters and Calls Bureau was very attentive and worked very hard. After many twists and turns, we finally reached an agreement with the contractor on the payment of the 1.1 million yuan in arrears of wages. , and also signed a mediation agreement,\” Ma Biao, a migrant worker in Ulanqab City, told reporters a few days ago.

A few days ago, some people went to the Jining District Letters and Calls Bureau to report that due to accounting disputes with the contracting unit, more than 50 migrant workers were unable to receive their wages in full. I wanted to safeguard my rights through petitions. After accepting the case, the Jining District Letters and Calls Bureau will, in accordance with the principle of \”mediation first\”, hand it over to the Jining District People\’s Mediation Committee for Letters and Calls to organize people\’s mediators to conduct on-site mediation. During the mediation process, the mediator listened carefully to the people\’s appeals, patiently calmed the emotions of both parties, explained relevant laws and regulations, emphasized the harm and consequences of arrears of wages to migrant workers, encouraged friendly negotiations between labor and management, and prevented the intensification of conflicts. After multiple rounds of mediation and repeated communication, the matter was finally resolved perfectly.

The wage dispute between Ma Biao and others can be properly resolved, thanks to the mature petition mediation mechanism of the Jining District Letters and Calls Bureau. In the process of promoting the legalization of petition work, through diversified and full-chain means such as judicial mediation, people\’s mediation, and administrative mediation, we will resolve petition conflicts and disputes from the source, so that the people can \”only enter one door and go to one place at most\”. Able to resolve reasonable demands. This also reflects the effectiveness of Ulanqab City in promoting the legalization of petition work.

The reporter saw at the Joint Conflict Mediation Center of the Jining District Letters and Calls Bureau that after passing the identity verification gate at the door, there is a bright reception window for law-related and litigation matters and a window for petitions and petitions, with a clear division of labor for visitor reception. There are all functional rooms such as the People\’s Mediation Room, the Case Filing Reception Room, and the Police Room.

Wang Zhiwei, Secretary of the Party Leadership Group and Director of the Jining District Letters and Calls Bureau, said: \”In terms of promoting the legalization of letters and calls, we have continued to improve the one-stop, diversified and full-chain solution for complaints and complaints in accordance with the work requirements of \’mediation first\’ Mediation mechanism and the establishment of a petition \”Joint Conflict Mediation Center\”

It is reported that in the first half of 2024, Jining District handled a total of 163 petitions and settled 153 cases, with a settlement rate of 93.87%; the total number of four-level petitions was 739 batches. , a year-on-year decrease of 49.9%.

Ulanqab City attaches great importance to comprehensively promoting the legalization of petition work, resolutely integrates thoughts and actions into the decision-making and deployment of the Party Central Committee and the autonomous region, and continues to promote the deepening and solidification of the legalization of petition work in the city. From February to March this year, the city successively held the Standing Committee of the Municipal Party Committee, the Executive Meeting of the Government, and the Joint Meeting on Petitions, arranging and deploying various tasks for the legalization of petitions, and established a special class to promote the legalization of petitions, and conducted special research and deployment Division of legal work and list of key tasks. At the same time, in order to better solve problems and improve the professional level of staff in a timely manner, the city held a city-wide training course on the legalization of petitions in early April, with more than 400 staff participating in the training.

In addition to the above measures, the city also vigorously carried out publicity on the legalization of petition work and carried out four rounds ofThe petition business has been standardized and evaluated, and a supervision group has been formed to supervise all banners, counties, cities and municipal units, and 11 working mechanisms have been introduced and improved to provide a strong guarantee for deepening the legalization of petition work.

Effective work measures have made the legalization of petition work more effective, and prevention at the source has been improved. As of June 27, the number of visits in the city has dropped by 40.2% year-on-year, and the number of visits has dropped by 48.2% year-on-year; In the process of petition cases, more and more disputes are resolved through mediation, and legal channels are often introduced.

“In the next step, we will further standardize the acceptance and handling process, do a good job in distinguishing the nature, clarifying jurisdiction, supervising transfers, and handling by law, so as to improve the quality and efficiency of handling petition cases and ensure the satisfaction of the masses. Further improvement,\” said Yan Fu, Secretary of the Party Leadership Group and Director of the Ulanqab City Letters and Calls Bureau. (Reporter Huangfu Meixian, Navy)